The aim of this policy & procedure is that each participant accesses supports that respect and protect their dignity and right to privacy.
This document applies to:
Word/Term
Definition
Worker
Personal information
All workers will complete Privacy & Confidentiality Agreement to ensure the confidentiality requirements are understood and adhered to.
All inquiries or complaints about privacy and confidentiality should be directed to the Managing Director and Complaint Report Form to be completed.
In case Access Care Centre identifies that there is a breach of information or unauthorised access to the information of participants, will take measures to reduce the chance of harm to people. In these cases, the Australian Information Commissioner might be involved.
It is the participant’s right to choose if they want to be involved in an NDIS audit.
Each participant understands and agrees to what personal information will be collected and why, including recorded material in audio and/or visual format through Participant Handbook, Participant Intake, and Initial Assessment and Support Plan.
The documents will be handled in a way that:
No sale or payment will be tolerated by any member of Access Care Centre for personal information disclosure.
Not all information will be collected unless:
The following criteria apply to any personal information disclosed to a third party:
We firmly believe that with the right opportunities and support, we can create positive change in people’s lives.
Address
5 Joust Way Brabham WA 6055
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Access Care Centre acknowledges the Traditional Custodians of Country throughout Australia and their connection to land, water and community. We pay our respect to them, their Cuture, Elders past, present and emerging.
